Shipping policy

Order Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Estimated Delivery Time
Typical delivery time is 7–14 business days depending on destination and local courier performance. Peak seasons may cause slight delays.

Order Tracking
Once your order ships, you will receive a tracking number so you can monitor delivery progress.

Shipping Coverage
We ship to most international locations. If your area is not serviceable, checkout will notify you.

Delays & Customs
Delivery times may vary due to customs clearance, weather, or logistics issues that are outside our control.

Incorrect Address
Please double-check your shipping address before placing the order. We cannot guarantee replacement for orders delivered to incorrectly provided addresses.

Damaged or Missing Items
If your package arrives damaged or incomplete, contact support within 48 hours with photos, and we’ll arrange a suitable resolution.